Culture Shift and IT in Healthcare with Ed Marx
E26

Culture Shift and IT in Healthcare with Ed Marx

Guest: Ed Marx, The youngest child in a family of Holocaust survivors, hemoved to the United States when he was 10. With humble beginnings, his career began at age 16. He took successive positions over the years as a medical clinic janitor, strategic planner for a hospital, combat medic, and anesthesia tech. It wasn't until he accepted a job as a technology manager for a small healthcare system that he discovered his calling for healthcare. He quickly found the existence of a convergence of three important things. Clinical environments, business operations, and digital infrastructure - a marriage of perfect harmony that saves the lives of millions of people.

  • Introduction and Reconnection
    • Rick and Ed reminisce about working together in New York City.
    • Rick introduces the main topic: Ed's humble journey from janitor to healthcare professional.
  • Ed's Early Years
    • Started as a janitor at a healthcare facility.
    • Chose the job for its flexibility with his lifestyle.
    • Inspired by his experience, he chose to serve in healthcare.
  • Path Towards Healthcare
    • Joined the Army Reserve for an educational stipend and became a Combat Medic.
    • Strong desire to help and serve in healthcare.
  • Transition into Technology in Healthcare
    • Helped a healthcare facility increase technology adoption from 5% to 95%.
    • Birth of his daughter: used remote technology to save her life.
    • A revelation about the intersection of technology, clinical strategy, and life-saving.
  • Challenges and Evolution in Healthcare
    • Struggles with silos in healthcare organizations.
    • Emphasizes the need for collaboration and removing barriers.
    • Slogan: "Stop building bricks of walls; Let's build bricks of bridges."
  • The Convergence of Elements
    • Talks about the alignment of stakeholders, technology, and clinical environment.
    • Believes that information technology has evolved into innovation in healthcare.
  • Culture Shift and IT in Healthcare
    • Implemented annual service days for IT employees in healthcare settings.
    • Stresses the importance of translating head knowledge to heart knowledge.
    • Real-life examples of employees connecting with patient care.
  • Final Thoughts
    • Reflects on lessons learned.
    • Emphasizes the ongoing need for innovation, empathy, and collaboration in healthcare.

Episode Video

Creators and Guests

Rick Gannotta
Host
Rick Gannotta
Health sector executive clinician educator & researcher, RTs/links 🚫 not endorsements, TEDX; https://t.co/51mnBxpPqv @NYUWagner
Joe Woolworth
Producer
Joe Woolworth
Owner of Podcast Cary, the Studio Cary, and Relevant Media Solutions in Cary, NC Your friendly neighborhood creative.